PRIVACY POLICY

Privacy Policy

Effective Date: 14 June 2025

1. Introduction

Plant Operations Training (“we,” “our,” “us”) is a trading name of OTS Consultancy Ltd, a company registered in England and Wales. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, and protect the personal data you provide when using our website.

2. Information We Collect

When you submit a contact form on our website, we collect the following information:

• Name
• Email Address
• Phone Number
• Message
• Course

3. How We Use Your Information

We use the information you provide solely for the purpose of responding to your enquiries and assisting you with our training services. Specifically, we use your details to:

• Respond to your questions or requests.
• Provide information about our courses and services.
• Contact you regarding your enquiry.
• Connect you with one of our authorised trainers or assessors to follow up directly

4. How Your Information is Stored

We do not store your data on our website or servers. When you submit your information via the contact form, it is securely transmitted to our email inbox, where it is used for communication purposes only.

5. Data Sharing and Security

• We do not sell or trade your personal information. However, in order to respond to your enquiry and provide the relevant training services, we may share your details with trusted members of our training team, including self-employed trainers or assessors who work with us to deliver our courses.
• These individuals are authorised to handle your information and are bound by confidentiality obligations. Your data is only shared when necessary for delivering the service you’ve requested.
• We take reasonable steps to protect your information from unauthorised access, disclosure, or misuse.

6. Your Rights

You have the right to:

• Request details of the personal data we hold about you.
• Request that we delete your personal data from our records.
• Withdraw your consent for us to contact you.

To exercise these rights, please contact us at https://plantoperationtraining.co.uk/contact/.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via the contact us form. URL found below:

https://plantoperationtraining.co.uk/contact/

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By using our website and submitting your details, you agree to the terms outlined in this Privacy Policy.